15 Jun 2017

You’re Making Your Clients Nervous with Weblinks

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Why are you emailing your clients weblinks to documents? They’re not supposed to click on unknown links. It’s making them nervous. Even if you’re using popular apps like dropbox to share files, you can’t be sure your client will trust the link. Nor should they. They might think it’s a phishing scheme. If you’re using a link retrieval system to “prove” that documents were received by your clients for compliance reasons, you may want... Read more...

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15 Jun 2017

Prove it!

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How can you prove what really happened behind closed doors? Can we ever know what happened in a meeting behind closed doors, with no recording devices and no third party witnesses? Probably not. Is email a clearer way to communicate a complex message? Not always…. Have you ever been in a situation where an email vanishes? Has your recipient ever claimed not to have received your message, a contract, even your invoice? When an email gets lost... Read more...

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15 Jun 2017

Pentagon Emails Used in Spoofing Scam

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The Pentagon is the latest victim of an email spoofing campaign. Pentagon colleagues, partners and vendors are receiving fake emails that appear to be coming from Defense Security Service (DSS) employees. Cyber criminals are most likely trying to hack into company servers and then find a backdoor into the Pentagon server itself. source Most business owners don’t know how easy it is to send a fake email that appears to come from a colleague, vendor... Read more...

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13 Jun 2017

Don’t Be the Law Firm in The News!

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How to lock down attorney-client communication with new tools from Zola Suite. by Deb Tesser, VP of Strategic Planning at Zola Media Remember the awful credit card breaches that happened a few years ago? How damaging they were for retailers and businesses? The words tragic and debilitating don’t even begin to cover it. Now, could you imagine what it would be like to have to call your clients, and explain how their personal records, documents, court... Read more...

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06 Jun 2017

Is it Time for Attorneys to Adopt Evergreen Retainers?

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by Deb Tesser, VP of Strategic Planning at Zola Media Does your firm sometimes struggle to get payments in the door? Have you considered evergreen retainers? What is an evergreen retainer? An evergreen retainer is a type of security retainer. Just like other types of retainers, your client pays you a sum up front and you are able to use this money to pay your fees and expenses. The difference is with an an evergreen retainer, your client needs to... Read more...

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