Preparing Registered Email® Receipts as Evidence

Registered Email^® messages hold far greater evidential weight than traditional mail, courier, fax, or email, and therefore, should provide the sender with protection that will stand up to scrutiny in a dispute resolution situation. Registered Email^® would provide the sender the upper hand in any legal discovery disputes.

From the perspective of a mediator, arbitrator, or judicial officer, one looks first at the evidentiary value of what is submitted in gauging its trustworthiness. Evidential weight is about reducing uncertainty surrounding the evidence. The party with the greater evidential weight will win in most cases, or at least mitigate its liability.

Just when you need your email record to stand up to scrutiny, your opposition could simply claim that: “they did not receive your email”-- (the critical email you represented as sent and received) or “that is not what your email said” when they received it. Or worse, someone could deliberately manipulate your email, print it out, and represent it as the truth. With standard email records and archives, you are exposed to such challenges without the necessary defense.

By contrast, Registered Email^® is a simple to use service designed to protect the sender in those instances where the sending, content or time of an email are disputed, in addition to enhancing efficiency and cost-savings.

In the event of a dispute regarding an email that was sent out as a Registered Email^® message, the following steps can be taken to prove that your message was sent, delivered and to prove the content of the email you sent.

1. Search for relevant Registered Receipt^™ email.
   • Check your "(R)eceipts" folder or archive.
   • Use your search feature if necessary.
   • Tip: you can set most search functions to search for TEXT in the message. This would search the TO/CC/BCC email addresses, the subject field, the recipient or sender domains or addresses, the date of sending or receipt. It will not search for keywords in the original email body or attachments.
2. Open the relevant Registered Receipt^™ email in your email program.
3. View the "Delivery Status" section to see the status of the recipient's email address with the dispute.
4. Forward the Registered Receipt^™ email in electronic form (with all attachments) by email to the address provided on the receipt. Forward to: This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Note: The address ends in ".net" not ".com".
5. You receive the Authentication Receipt^™ email (within a few minutes in most cases). Confirm the receipt you submitted was valid, view the validated delivery status, and open the email attachment named by the subject of the original message you sent out. This is the original message in dispute. Confirm the contents are that of which you are contesting.
6. Once satisfied with the contents of the Authentication Receipt^™ email, forward a copy of the Registered Receipt email in electronic form by email to the person or party who is questioning its authenticity or who wants to view the verified original content and attachments. Have them forward the Registered Receipt^™ email in electronic form (with all attachments) by sending the Registered Receipt email to the address on the receipt. Forward to: This e-mail address is being protected from spambots. You need JavaScript enabled to view it .
7. If the party continues to dispute the delivery or content of your email:
   • With the Registered Receipt email open, click "FILE" then select "SAVE AS", and change "Save as type" to "Message Format". Then select "SAVE" and save the Registered Receipt™ file on a disk, USB storage, or CD.
   • The Registered Receipt file can be opened in any standard email program and once opened, instructions to verify the authenticity and re-construct the content can be viewed by any questioning party.
   • Contact RPost. We stand ready to serve as expert witnesses in any litigation you or your company encounters regarding the RPost Registered Email^® system.

For assistance in any part of these instructions or information on Registered Email^® and the law, please email RPost at This e-mail address is being protected from spambots. You need JavaScript enabled to view it . RPost offers to provide expert testimony or expert opinions on any part of this process, in the form of white papers that RPost can supply upon request by RPost customers. Upon request by RPost customers, RPost can refer independent attorneys and consultants who can be contracted to testify as independent experts on the validity of the Registered Email processes and underlying technology.