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FAQs > Authentication
 

WHAT IF SOMEONE DISPUTES THE CONTENT IN MY DELIVERY RECEIPT?

In the event of a dispute of the delivery status or content of a Registered E-mail®, forward a copy of the Delivery Receipt of the e-mail in question to the recipient who is disputing the validity. The person with the dispute can then forward the Delivery Receipt to the RPost Registration Systems at verify@rpost.net for authentication. The RPost Registration Systems decrypt the original e-mail and all attachments from the Delivery Receipt. If the Delivery Receipt is un-tampered, the RPost Registration Systems will e-mail a Receipt Authentication™ to the person who requested it. The Receipt Authentication™ re-presents the transmission data, original content, and delivery status of the original Registered E-mail® . Attached to the Receipt Authentication™ is the original e-mail message including attachments exactly as they were when sent to the RPost Registration Systems for processing. The Delivery Receipt is the only permanent record of your e-mail that you will receive. Be sure to hold on to it in the electronic form - do not print it and then delete.

WHAT IF I WANT THE E-MAIL VERIFIED YEARS LATER?

As long as you keep a digital copy of the delivery receipt in Message Format, you can verify the Delivery Receipt of the e-mail at anytime and as many times as necessary.

DOES REGISTERED E-MAIL® USE PUBLIC KEY INFRASTRUCTURE (PKI)
TECHNOLOGY TO MAKE E-MAIL MORE PRIVATE?


No, however, the RPost system is compatible with standard public key infrastructure techniques and uses encryption techniques internally. To verify an RPost Receipt, a user is only required to forward that receipt to the address verify@rpost.net. The user will receive a notice of the receipt's validity by e-mail. RPost, proving the authenticity of the e-mail, will digitally seal this verification notice. This means that receipts can be passed freely among interested parties and any person holding the electronic receipt may independently authenticate its contents and transmission data. It means, as well, that users can validate receipts from even the most primitive mail clients, during the lifetime of the receipt in electronic form.

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