By Correy
E. Stephenson, Lawyers Weekly USA
You've Got (Registered) Mail:
Tired of hanging out at the post
office?
While the world becomes increasingly
paper-free, lawyers continue to be mired in paper mail.
"Traditionally, you would send a
certified letter or a FedEx package in order to prove when, what and whom you
sent something to," Zafar Khan, CEO and co-founder of RPost, said. "But there
was nothing like that for e-mail."
Until now.
Khan said the company developed the
technology in 1999 in response to a consumer need. Registered e-mail is exactly
what it sounds like: an e-mail with legal, verifiable proof that it was sent and
received.
The proof is an electronic receipt,
returned to the sender in a counterfeit-free form.
For lawyers, that means documents
can legally be served via e-mail, and if signed electronically, can be enforced
as contracts with the registered receipt as proof.
Once the software is downloaded,
users of RPost have an additional "send" option on their e-mail toolbar.
When they want to send a registered
e-mail, they click the alternate send button and will receive an electronic
receipt with the date, time and even the content of the message (with any
attachments).
And at any time, the receipt holder
can verify the content of the message.
Alex Khan, Zafar's younger brother
and RPost's director of services, explained that the software compresses the
text and any attachments in the registered messages as part of the receipt the
original sender receives.
He also emphasized that RPost
doesn't store any of the information on its server.
In addition, the "Register Reply"
feature allows registered e-mail recipients to send a registered reply, even if
they don't have the software.
The service is especially valuable
for IP attorneys who need to send cease-and-desist notices, Zafar Khan said.
"Often an Internet address is the
only information available on a website," he said. "RPost is perfect not only
because of the proof that the message was sent but also because you can't send
certified mail internationally."
Dennis J. Rasor, a corporate
attorney at Greenberg Traurig in Costa Mesa, Calif., said registered e-mail is
also a great tool for business lawyers.
RPost "allows me to e-mail
time-sensitive documents, such as director and shareholder written consents or
contract notices, with assurance that delivery is verifiable and admissible in
court," he said.
He also appreciates that during
negotiations, the service allows him to verify that interested parties receive
his messages in a timely manner.
RPost offers two pricing plans.
For $29 per month, users get 100
registered e-mails. An annual flat-fee rate is also available, with 100 e-mails
available for $300 per year.
Alternatively, RPost offers a
metered rate with blocks of e-mails for user groups, such as a firm. For
example, a user can purchase 250 registered e-mails to use without an expiration
date for $173. Smaller and larger blocks are offered.
Both plans require a $39 per account
activation fee for 50 or fewer users, an amount which decreases with more
accounts. The fee includes off-site support.
RPost offers a live demonstration
for new users.
"The cost savings are tremendous,"
Zafar Khan said. In addition to saving the cost of certified or return receipt
mailings, the time saved adds up as well - a savings that is passed on to your
clients.
He also noted that RPost meets the
legal standards for proof of delivery and receipt of the Uniform Electronic
Transactions Act (UETA), a feature Jeremiah Buckley, a partner at Buckley Kolar
in Washington, D.C., also praised.
"Registered e-mail offers
significant advantages to our financial services clients who need reliable proof
that disclosures and confirmations are reaching their customers in a timely
way," he said.
He added that the record retention features are "invaluable" when proving an
e-transaction in court.
Questions or comments can be directed to the writer at:
correy.stephenson@lawyersweekly.com
© 2005 Lawyers Weekly Inc., All Rights Reserved.
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