LOS ANGELES—December 5, 2007—RPost®, the leader in
managed outbound messaging, today announced that it has added automatic
archiving to its suite of on-demand Registered E-mail® services. RPost
users are now given the option to have a copy of their Registered
Receipt e-mail automatically archived in a secure online repository.
RPost’s Transactional Archive™ is a management tool that ensures the
Registered Receipt e-mail, or digital audit trail that verifies
Registered E-mail message content and delivery, is filed for quick and
easy retrieval if a back up copy is needed, in a form that can
reconstruct an authenticated electronic original e-mail body,
attachments, and transmission metadata.
“RPost's service helps e-mail be used effectively in litigation,” said
David Ferris, senior analyst of Ferris Research. “The new archiving
feature reduces legal liabilities, saves time during discovery and
ensures admissibility when presenting e-mails in a court of law.”
While December 1 marked the first anniversary of the Federal Rules of
Civil Procedure, many organizations are still grappling to establish
e-mail usage and storage policies that satisfy the new e-discovery
rules. RPost enables businesses and consumers to send critical e-mail
messages with proof of delivery—admissible evidence of e-mail content
(including attachments) and official time sent/received—to any e-mail
address and requires no action on the part of the recipient.
Traditional archive systems that store outbound e-mail only provide
information that was claimed to have been sent, not what content was
received by the other party and when. RPost’s new Transactional Archive
ensures a copy of the evidentiary record of the entire e-mail
transaction, the Registered Receipt e-mail, is readily available in a
master repository, whether the e-mail sender has left an organization or
no longer has access to the original Registered Receipt e-mail stored on
his or her desktop.
“The new e-discovery rules have been in effect for a year. Despite
recent case law that requires proof of e-mail authenticity as grounds
for admissibility, corporations are still woefully unprepared,” said
Zafar Khan, CEO of RPost. “RPost’s Registered E-mail service is a
simple, cost-effective method for sending electronic messages that have
consequence. By offering the optional Transactional Archive, we’re
making the management process of critical e-mail records more seamless
for our customers.”
Transactional Archive: How It Works
Neither RPost nor the RPost system store copies of e-mail or Registered
Receipt e-mail by default. Rather, RPost provides several methods of
enabling the Transactional Archive.
• Inbox—By default, the RPost service sends the
Registered Receipt e-mail to the sender’s inbox, and deposits this into
an automatically created subfolder of the inbox, called the “(R)eceipt”
folder. This acts as the users’ first level Transactional Archive.
• Corporate Mailbox—As on option, organizations can
also create a special e-mail address where a copy of Registered Receipt
e-mail records from all corporate senders is returned to this central
corporate mailbox. Users generally set this mailbox as
“receipts@company.com.” Often, users will manage this alternate copy of
the receipt within their e-mail management system. OpenText has
integrated with RPost so that Registered Receipt e-mails are routed into
the OpenText Legal Key e-mail management product, automatically
categorized by classification code or matter number.
• Secure Web-Accessible—RPost also can provide an
archive server that can be deployed in-house, or enabled in a hosted
environment by an RPost partner. With this version of the Transactional
Archive, once activated, copies of Registered Receipt e-mails are
automatically routed to a web-accessible repository that is searchable
by date, key word, message sender, message recipient, classification
code, among other criteria. To retrieve receipts, one simply accesses
the archive site, highlights the desired Registered Receipt e-mail, and
at the click of a button it is automatically e-mailed to the sender, a
designated IT contact, or a designated third party such as the
recipient, their IT department or a dispute mediator.
Regardless of the desired implementation of the Transactional Archive,
the sender can verify authenticity with a complete record. RPost’s
Registered Receipt e-mails provide admissible evidence of the integrity
of the e-mail message transmission, including content and all message
attachments, and reconstructs the original electronic path form sender
to receiver.
By establishing a corporate policy to use RPost for significant business
communications, companies mitigate liability risks by having a
defensible and admissible record of the complete e-mail transmission,
while avoiding the pitfalls and high cost of a “store everything”
approach to e-mail archiving. At its core, RPost pay-as-you-go services
include proof of e-mail content, delivery and time-stamping;
e-contracting; and e-signing. Advanced services include end-to-end
encryption, PDF conversion and information leak protection, combined
into one tool offered at a flat per e-mail price, which is about the
cost of a postage stamp. RPost services have been tested, accredited and
are used daily by the U.S. federal government and service is offered and
supported in seven languages.
Unlike hardware or software solutions, RPost delivers on-demand services
that save its customers money by eliminating the need for costly
installation, maintenance and upgrades. In addition, RPost customers can
use standard web browsers to manage its service offerings.
Availability
RPost Transactional Archive will be generally available on December 15,
2007. Current customers will automatically have the capability to turn
on or off this optional new feature at will.
