> PRICING
> TECHNICAL SUPPORT
> FAQs
> LANGUAGE
> CONTACT US
> Core Service Summary
> Sending
Registered E-mail
> Receiving a Registered E-mail® message
> Anatomy of a Registered Receipt™
Time Sent
Acceptance
Signature
Delivery Status
Time Delivered
Integrity of Content
> Verifying in a Dispute
> Technology
behind the Service
 
Delivery Status
 
Legal delivery for Registered E-mail® is analogous to that of receipted postal service and courier mail.
 
 
Registered E-mail®
Traditional Mail
(Legal Delivery)
Opened
=
Recipient signed
Mailbox
=
Assistant signed, put on desk
in in-box
Mail server
=
Mail room signed
(Undeliverable)
Failure
=
No one will sign for it
 
The Delivery Status column reflects the interpretation of the recorded "acceptance signature" and shows the legal standing of each Registered E-mail® for all recipients of an e-mail. For example, if you send an e-mail with one address in the "to" field and two addresses in the "cc" field, you will receive ONE Registered Receipt™ with the delivery disposition for all three addressees in the receipt.

According to the Federal E-SIGN law and state version, the UETA law (Uniform Electronic Transaction Act), the baseline for delivery of an e-mail is delivery to the AGENT who the receiver authorizes to collect their e-mail. With e-mail, this agent is typically the receiver's mail server. Internet protocols require this AGENT to be listed in the Internet directories as the mail server that the receiver has authorized to collect his or her Internet e-mail. The analogy to traditional mail or courier delivery would be someone in the recipients mailroom who is authorized to sign for a registered/courier letter or a package.

The analogy for electronic delivery to the "mail box" is as though the receiver's assistant signed for a traditional mail package and put it on receiver's desk in their inbox.

The analogy for electronic delivery to "opened," is as though the receiver signed for the traditional mail package himself or herself.

All three levels of delivery are deemed legally delivered according to the E-SIGN and UETA laws. Again, the baseline for legal delivery is delivery to the mail server. The RPost Registration System™ is set to give the highest level of delivery possible, so it will try to get "delivered to mailbox" or "opened" delivery status, however, this is good information to have, but not required to prove legal delivery.

"Delivery Failure" can be due to an incorrect address, mailbox full, lost data packets during delivery, lost connection during receipt, receiver server problems such as server maintenance, under capacity or refusal to acknowledge completed delivery.

Common Questions:

Has the RPost Registration System™ ever been tested in court?
All the components of Registered E-mail® technology and delivery analogies have been tested in court. Typically, disputing the validity of a Registered Receipt™ or an e-mail transmission would be part of a case and would come up in the evidence discovery process. RPost™ uses the most widely court tested, National Institute of Standards and Testing (NIST) approved, and ISO-compliant encryption techniques available. Further details and case law are available in the RPost™ white paper, "Registered E-mail Technology and the Law" which is available upon request.

Will the Delivery Receipt note, "opened" even if it is viewed in the preview panel?
Yes, if it can be determined.
Home | About Us | Press Room | Contact Us | Support | Partner | Secure
RPost Copyright 1999-2008 All Rights Reserved - Legal Notice.