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Electronic Products: RPost is most
commonly confused with the electronic postmark, PKI,
encryption, secure mail, read receipts, and
store-and-forward systems. In short, the RPost®
Registered E-mail®
service provides not only an entirely different
value than these services, but also is a very
different system.
The RPost
Registered E-mail®
service provides not only an entirely different
value than the following categories of electronic
services, but also is a very different system.
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Quick Comparison: RPost is different than a “read” receipt
For example, Microsoft Outlook users can "request
a read receipt" for each message sent;
however, the receipt is only returned to the
sender if the recipient also uses Outlook
AND chooses to return a receipt by clicking
on the appropriate button of a popup dialog
box or setting their preferences to do so.
Other services may return some information
about delivery if the recipient is on-line
when reading and their systems are set not
to block web call-outs.
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CLICK HERE FOR SIDE BY SIDE CHART |
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The RPost Registered E-mail®
service
is an open system
With RPost®
Registered E-mail®
services, any e-mail message. The receiver
does NOTHING extra and simply opens the
e-mail as usual, like any other e-mail. The
Registered E-mail®
service is simple to use and provides
enhanced accountability for electronic
business communications by providing the
sender with legal proof of delivery, receipt,
content and time of important e-mails and
attachments. |
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RPost is not a closed system
The vast majority of special e-mail services
in the market are closed systems (i.e.
store-and-forward, secure e-mail, encrypted
file transfer) where users are required to
sign-up to that system in order to
participate or receive e-mail. Closed
systems generally force a non-subscribing
recipient to receive e-mail with a web-based
link where he or she will need to log on and
create a password associated with his or her
address. Once logged on, the recipient will
be directed to a web-based server where he
or she can see the e-mail content. Closed
systems dictate a cumbersome process where
the recipient must have unrestricted web
access when viewing as opposed to the
simplicity, efficiency and cost-savings
provided by RPost’s open system, which
utilizes plain e-mail and does not require
the recipient to be online to view
Registered E-mail®.
Closed systems are the norm among special
e-mail services. Some examples are
Tumbleweed, PostX, ZixMail, Omniva,
Authentica and CertifiedMail.com. |
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The RPost®
Registered Receipt™
e-mail is verifiable legal proof, NOT simple
text that can be easily forged
RPost provides protection for any e-mail and
legal defense against repudiation. RPost
Registered Receipt™
e-mails are different from those text
receipts sometimes generated from familiar
e-mail systems basic notification services
(i.e. Confimax, ReadNotify) can provide some
information about e-mail delivery some of
the time. However, these simple text
receipts can be easily forged, providing
little evidentiary value, and are generally
returned to the sender only if the receiver
sets their system to do so. Further, these
simple text receipts tell the sender nothing
about content transmitted, the time and data
on the receipts can be easily altered, and
there is no way to verify authenticity of
the receipt. |
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Comparison between "certified mail" type
services by companies such as Goodmail or
ReturnPath:
(a) Goodmail and ReturnPath offer e-mail
marketers a method of identifying to
PARTICIPATING consumer-focused ISPs (i.e.
AOL, Yahoo) that their marketing e-mail is
legitimate and not SPAM. They tag the e-mail
as from a "certified" or "bonded" sender so
that the consumer recipient can determine
whether or not that e-mail was a hoax, SPAM,
or a legitimate marketing e-mail.
In
summary, Goodmail and ReturnPath provide the
RECIPIENT with a means of identifying
legitimate marketing e-mail, and the ISP a
means of reducing legitimate marketing
e-mail being filtered incorrectly as SPAM.
(b) By contrast, RPost REGISTERED E-MAIL
provides the SENDER of e-mail with LEGAL
PROOF of sending, delivery and content for
ANY recipient e-mail address -- evidence of
the entire e-mail transaction. Any sender
can send REGISTERED E-MAIL to ANY recipient
(not just those that participate in the
RPost system), and the SENDER receives this
proof and protection, in case of a future
dispute about what was sent, to whom, and
when it was received.
In
summary, RPost Registered E-mail provides
the SENDER with LEGAL PROOF for business
e-mail that has consequence, as opposed to
Goodmail and ReturnPath's service that
provides the RECIPIENT a means to verify
whether marketing e-mail they receive is
legitimate, SPAM, or a hoax. |
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RPost is more reliable than “bounce”
notices
Further, some e-mail senders rely on “bounce
notices” to determine whether their e-mail
was delivered – if they do not get a bounce
notice, they assume delivery. Most e-mail
administrators are turning off these bounce
notice delivery status notifications because
spammers are using them to detect live
e-mail addresses using the same assumption.
With all of these systems, if the sender
does not get information about delivery, it
raises questions as to whether, in fact, the
e-mail was delivered or their system simply
could not detect delivery or failure. In
contrast, RPost will notify the sender and
provide proof that the e-mail was not
delivered if a failure occurs in all
instances of delivery failure. |
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RPost is verifiable proof
The RPost
Registered Receipt™
e-mail leaves nothing to question with
respect to delivery status, and provides
more information than a simple confirmation
of delivery or notice of sending, as
provided by other services discussed. In
contrast, RPost Registered E-mail®
services provide the sender with third party
proof that the message was sent and legally
delivered for ANY Internet address, whether
or not the receiver responds. In sum, the
RPost Registered Receipt™
e-mail provides legal and verifiable proof
of delivery, time sent and delivered, and
content delivered (including attachments). |
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Registered E-mail®
services are more than an “Electronic
Postmark. An Electronic Postmark serves only
one function
Proof of the content of a static document at
a point in time. Registered E-mail®
services, however, provide proof of a
transaction – sending, delivery, receipt,
and time of transaction – in addition to
proving the content of the e-mail body and
all attached documents and data that were
transmitted by e-mail. Those special e-mail
services that offer an Electronic Postmark (Authentidate,
USPS EPM, PostX, Adobe) do not provide proof
of the overall transaction. |
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RPost does NOT store any e-mail that
might become “discoverable” in a legal
dispute
With most other receipt offerings that focus
on content security or data control, the
service provider stores e-mail information
as a third party. This not only creates
privacy and data ownership concerns, but
these service providers retain client
information that could become “discoverable”
in a legal proceeding. |
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RPost offers security as proof and
protection for the sender in case of a
dispute. Security is protection for the
sender
Security in e-mail is often associated with
encryption in e-mail. While RPost uses
cryptographic techniques to protect its
receipts and seals, RPost does not encrypt
the content of “Registered” messages
themselves. RPost focuses on providing proof
and protection in case of a dispute –
accountability in a transaction. |
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Unencrypted e-mail is generally private
Given widespread worries about Internet
security one might wonder whether
confidential and sensitive information can
be trusted to unencrypted e-mail. The
American Bar Association has recently
addressed this and has issued a Formal
Ethics Opinion stating, “A lawyer may
transmit information relating to the
representation of a client by unencrypted
e-mail sent over the Internet without
violating the Model Rules of Professional
Conduct (1998) because the mode of
transmission affords a reasonable
expectation of privacy from a technological
and legal standpoint. The same privacy
accorded U.S. and commercial mail, land-line
telephonic transmissions and facsimiles
applies to Internet e-mail” (ABP Formal OP
99-413). One should note that all e-mail
systems at their most basic level require
each receiver to have unique, private
passwords and usernames to view e-mail.
Further, most document software allows
password encryption for privacy. |
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Understanding the limitations of
encrypted e-mail
The only people who can readily access
e-mail are those intended users who have the
appropriate password and log-in information,
or their IT administrator. These IT
administrators who manage either the sender
or receiver’s system have access to the
desktop software and data. They therefore
could review any e-mail sent or received,
regardless of whether it is transmitted as
plain e-mail or encrypted – typically, they
have the capability to review any e-mail
before the sender encrypts or after the
receiver decrypts. In any case, the RPost
system is compatible with methods of
encryption that users may wish to utilize,
such as public key encryption certificates
for Outlook or other software encryption
programs. This allows the sender to send
encrypted e-mail where both parties deem
confidentiality as critical. |
Summary:
RPost Registered E-mail® service
protects and adds accountability to
the transport of electronic
documents.
RPost is a stand-alone
solution or complements PKI
technology.
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Sign
Document
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Sign
E-Mail
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Encrypt
E-Mail
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PKI
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Author can
electronically sign a static FILE.
Recipient may, depending on their
system, be able to verify whether the
FILE
has been tampered and who electronically
signed it.
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Author can
electronically sign an E-MAIL.
However, the signature is generally
invalidated if the recipient forwards
the e-mail to others. Further, PKI
cannot prove e-mail delivery.
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Author can
make e-mail and all attachments
private,
readable to the recipient if the
recipient has an authorizing key.
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RPost
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If one is
interested and
capable of electronically signing a
document, they should be interested in
accountability around the TRANSPORT
of that signed document. RPost
Proves delivery of E-MAIL and FILES.
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RPost
Digital Seal™ feature signs
E-MAIL
and all attached FILES
in a durable method that remains
verifiable (author & original content)
even if the e-mail is forwarded to
others. RPost also
proves
e-mail delivery.
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If one
deems an e-mail sufficiently critical
such that they encrypt it for extra
privacy, they should be interested in
the accountability that RPost provides
around the
DELIVERY of
that encrypted document.
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Fit
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RPost
complements PKI by proving delivery
of signed file.
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RPost is a
more robust
alternative
to PKI.
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RPost
complements
PKI by
adding accountability.
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