| In communication with a client or supplier, it
is of ultimate importance that you know exactly what
was said and when it was said. The days of file
notes of verbal and telephone conversations, and how
tenuous they are, are over. Written word is
paramount.
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Proof e-mail was sent, |
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Proof e-mail was delivered, |
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Proof of content and attachments sent and
received, |
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Proof of time sent and received, |
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All electronic, |
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As simple as clicking your “Send” button
in your e-mail program. |
|
Outlook Read Receipts do NOT do this! |
These days, the most progressive companies
have a stringent risk management perspective and are
aware of the legal and alternative disputes
resolution costs just to defend.
Imagine if there was a way to prevent the
dispute from even occurring? What would it save you
in time, money, and headaches? How do you value
peace-of-mind?
Consider that the consumer always gets the
benefit of the doubt, unless you can prove otherwise.
This issue is more, how do you protect yourself
or your organization with such proof, in a simple,
cost effective, efficient manner?
No other form of communication does it or can do
it:
|
METHOD |
SUPPORTING
INFORMATION |
DRAWBACKS |
|
POST
|
|
YET, was it
really posted? Did it get there?
|
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FAX |
Fax transmission sheet |
Did you keep it? Is
it notated, cross-referenced, and filed with
the fax and transmission sheet?
|
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COURIER
|
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BUT what did
you send and deliver? Cost?
|
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TELEPHONE |
File note |
Remember, you recorded it, NOT the Client…or
did you record it?
|
What one thing do you need to do, to do better
than these traditional methods, to prove you really
do have the customer at heart, and to raise the bar
on accountability?
You guessed it…you need to prove that you sent
it, that it was received, what content was received,
and when. None of the traditional methods can do it.
None!
Now, if you had something available to you
that could do all of this for you, automatically and
inexpensively, would you be interested?
Well, lets put it this way…what will they say
when they know that you had access to this unique
service and did NOT use it to ensure the Customer
did get it (it cost one Mortgage Broker over
$11,000). Do you really want to be in that “hot seat”?
The Solution is SIMPLE. Registered E-mail®.
Registered E-mail®,
by RPost, does all of this for you…AUTOMATICALLY. |
| YES, Registered E-mail®
services are compliant with the electronic commerce
statutes, which generally require all of these
benefits in order to comply.
So, cut the risk before it costs you time and
money…protect yourself with Legal Proof™. You
will have proven that you have gone the extra mile
and really are looking after the customer at the
highest levels. For any company serious about
business, Registered E-mail®
services are the ultimate and TRUE dispute
prevention tool.
Customers will know that with the mediator,
conciliator, dispute resolution representative,
consumer representative or action group, they will
not have a chance to argue the facts. They will have
a weak argument. There will not be a question about
whether they received the Registered E-mail®
message -- or the facts around whether you sent it,
what it said, or when they got it.
How many customers do you think will take you on
now? Even if they did, do you really think it will
be as easy to find a contingency attorney who will
jump to take the case on?
Be the judge. Use Registered E-mail®
by RPost. Feel The Power of Proof™.
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