Register Reply™

Overview

RPost’s Register Reply™ feature provides an easy way to record a back-and-forth discussion or negotiation with an internal or external party, and to avoid potential disputes about what was said in an email or whether or not a particular email was received. It adds a much-needed extra layer of accountability for the sender by verifying not just the sender’s email, but the recipient’s responses as well. This is accomplished without the recipient needing to download any special software or click any special links!

When this feature is utilized, the sender sends a Registered Email message and the recipient’s response is automatically converted into a Registered Email message. The recipient just hits ‘Reply,’ with no other actions needed. The sender is then sent a Registered Receipt email that records the content and time of delivery of the sender's original outbound email to the recipient, and a second Registered Receipt email with proof of the content the recipient put in their reply back to the sender -- and the time stamp of sending and receiving of the the reply email. The Registered Receipt email as a legally verifiable, tamper-detectable, admissible record of the back-and-forth email correspondence (content, attachments, times, etc.).

Note, only the sender receives the Registered Receipt emails. If the sender would like the recipient to recieve a Registered Receipt record, the sender must request this configuration from support@rpost.com.

Common Questions:

In what situations would I use the Register Reply feature?

The feature should be used anytime you wish to have a legally verifiable record of the recipient’s response to your email message. Examples include: employment and vendor negotiations,

How is the Register Reply service different from RPost’s eContract™ service

The Registered Reply service records the back and forth communication or negotiations while the eContract service is used for a one-time signing off of contracts, terms or conditions. The eContract service also seals, signs and time/date stamps any attached PDF(s).

Sender's View

Feature Summary:

The Register Reply™ service establishes a Digital Handshake™ by recording an authentic record of the transaction or negotiation. It records agreement between two parties by email, fully electronic. Further, the sender can enable ANY receiver to reply via Registered Email® without any extra software, procedures, or effort while generating a Registered Receipt™ for the receiver. It (1) does NOT require any additional effort by the receiver; (2) provides the sender with final tamper-detectable electronic record of the entire negotiation, agreement, dialog; and (3) the recipient does not have to be enabled with the RPost™ service.

The Register Reply™ service can eliminate the process of printing -> signing -> faxing -> and calling to confirm a fax - anytime the sender needs to document a handshake agreement or understanding between two parties.

With the Register Reply™ service, the sender is enabling the receiver to reply to that specific email with a Registered Email® in such a way that the sender (and both parties if pre-set as a user option) will receive a Registered Receipt™ email documenting that entire transaction.
 
Step 1: Compose a new Message and press the "Send Registered" button.
 
 
Step 2: When the Registered Email feature pop-up appears, select the sending feature "Register receiver's reply -- both parties get receipts for the dialogue" and press "Send" on the pop-up.
 

Receiver's View

Feature Summary:
 
Step 1: The receiver simply presses reply to the email. NOTE: The sender has the option to send the email with or without the Registered Email banner.
 
 
Step 2: Once the "Reply" button is pressed the recipient can (1) insert any text requested by the sender and (2) press the "Send" button.
 
 
Step 3: The original sender gets a Registered Email with (1) the reply text and (2) the original email below. By defualt, only the sender is sent a Registered Receipt email of the entire back-and-forth email communication.
 

See Animation