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As new privacy laws and requirements are put in place, many companies are looking at adding encryption or upgrading their current encryption products. Most products on the market today are complex and resource-intensive, adding extra steps for users and requiring more time from employees and clients... time that is simply no longer available in today's tight economic environment. That is why businesses are increasingly turning to RPost’s Secu(R)mail™ encrypted email service. Not only does the service help protect them from newly expanded HIPAA enforcement reach and actions, but it is proven consistently to cut costs and improve client satisfaction.
RPost's SecuRmail™ service offers a unique combination of features, including:
» Straight-through encrypted delivery. No storage in the middle, click-throughs or downloads
» Legal Proof® records of compliance and transmission
» No end-user encryption keys; option to auto-deliver decryption passwords
» One-click optional encrypted replies back to the sender
RPost has conducted extensive customer research to identify the most common pitfalls of encrypted email deployments. The SecuRmail service was designed with these issues in mind, resulting in a user-friendly solution that resolves all of these pitfalls and more.
Listed below are the top seven pitfalls to avoid:
1. Avoid Store-and-Forward Systems. Most service providers store-and-forward the sender's data, with storage on web servers that replicate across the Internet "cloud" for high availability and low cost operations. Most users do not realize that this causes complexity when trying to control against HIPAA defined security breaches, with the customer ultimately liable for reporting breaches of their providers due to the expanded HIPAA enforcement rules enacted by Obama's "Stimulus Bill".
2. Retain Proof of Compliance. Most service providers do not provide a court-admissible record of the encrypted email transmission -- proving not only content and time sent and legally received, but also that the data transmitted was done so end-to-end encrypted.
3. Recipients Don't Click-through Links to Retrieve Email. Encrypted email senders have overwhelmingly concluded that services that require the recipient to click-through to a website to collect their email are virtually worthless.
4. Avoid Encryption Keys. Encryption schemes that require end-user digital keys to encrypt and decrypt generally are too complex -- for the sender to manage keys and for the receiver to install keys. Further, these systems don't work with many recipient web-based email programs.
5. Ensure Secure Feedback Loop. Without the ability for your recipient to easily reply "encrypted", you are losing half of the power and value of email communications. Don't force your recipient to revert to paper-based snail mail replies.
6. Ensure Legal Opinion of HIPAA Compliance. Don't trust your business reputation to easily made vendor claims of compliance. Require review of a written legal opinion that asserts HIPAA compliance.
7. Ensure Simplicity for End-Users. RPost provides the sender the option to auto-deliver to the recipient, the decryption password. This capability gives the recipient the assurance of a secure encrypted email delivery with the ease to decrypt that they require or desire.
Read Product Update Announcement.
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