Blog & News

Open Text

LOS ANGELES-September 5, 2007-RPost®, the leader in managed outbound messaging, today announced a global technology alliance with Open Text™ Corporation, the largest independent provider of enterprise content management (ECM) software and solutions. Under the terms of the agreement, Open Text will integrate RPost outbound messaging tools into its LegalKEY®Records Management™ solution for law firm customers. Starting in September 2007, Open Text’s law firm customers worldwide will be able send email records and electronic documents with verifiable proof of delivery, providing admissible evidence of email content and with time sent and received. RPost is the leader in managed outbound messaging with its flagship Registered Email® services, which protects email senders from liability associated with electronic communications.

By integrating RPost Registered Email® services into its LegalKEY Records Management (RM) system, Open Text enables its law firm customers to retain verifiable records of not only what information was sent by email, but also precisely what email content and attachments were received and when. At its core, RPost pay-as-you-go services include proof of email content, delivery and time-stamping. Advanced services include end-to-end encryption, PDF conversion, information leak protection, e-contracting and e-signing, combined into one tool offered at a flat per email price which is about the cost of a postage stamp. RPost services have been tested, accredited and are used daily by the U.S. federal government.

“RPost outbound messaging services are increasingly important to safeguard email users from legal liability associated with e-discovery and email message disputes. RPost is a natural complement to Open Text’s LegalKEY Records Management system and we look forward to making RPost services available to our law firm customers as part of our integrated enterprise content management solution,” said Mohit Thawani, business development manager, Open Text Legal Solutions Group. “Our legal customers have come to expect the services we offer to be fast and easy to use, and RPost Registered Email services meet our stringent requirements for functionality and usability.”

Open Text Users Can Send Registered Email® Messages at the Click of a Button

Open Text legal customers can send RPost Registered Email with a click of a button integrated in Microsoft Outlook, Lotus or Groupwise. Users will have an electronic receipt verifying email message delivery, message content (including all attachments) and official time sent/received. A copy of this record can be automatically routed to the LegalKEY RM system tagged by a reference number and retained for easy search and retrieval in the records management system. To close legal loopholes in email records management, RPost augments the email record with an analysis of transaction meta-data that proves transmission details of times and deliverability.

“By adding RPost services, the Open Text Legal Solutions Group will be able to offer its customers high-value outbound messaging tools to assist with electronic records management, compliance, e-discovery, e-contracting, paper reduction, cost reduction, operational efficiency or email security initiatives,” according to Zafar Khan, CEO of RPost. “RPost’s core Registered Email service provides the sender with protection and accountability by providing verifiable proof of the original email content and message attachments, delivery, and official time stamps for email sent to any Internet address.”

RPost Registered Email services include more than ten message protection options, integrated into one platform. RPost closes the delivery gap in electronic communications that may result when content or delivery status is disputed in unprotected email messages. While other methods of protecting email are unable to verify both content and delivery, RPost does both without any recipient participation, special software or seat fee required.

About RPost
RPost® has set the global standard for Legal Proof™ for email. RPost’s patented services provide the sender with legally valid evidence of precisely what email content and attachments were sent and received, by whom and when. RPost services include an integrated set of eContracting, e-signature, security and privacy/encryption tools. RPost has strategic business relationships with leading technology and service providers to provide RPost services to their existing clients, including: Pitney Bowes, Postini, Symantec, AT&T, Sprint, Qwest, Orange (FranceTel) and BTInfonet (BritishTel), among others.

Available in five languages, RPost Registered Email® services are also used daily by the United States Government and have been endorsed and marketed by many of the influential bar associations in the United States. Headquartered in Los Angeles, RPost has offices in Washington D.C., San Diego and worldwide. For more information about RPost, please visit www.rpost.com.

“Registered Email” is a registered trademark owned by RPost.

Media Contacts:
Jill Reed
Schwartz Communications, Inc.
(415) 512-0770
rpost@schwartz-pr.com

Lawcom Gibson

Hit ‘Delete’ to Prevent EDD Disaster.

By Stanley M. Gibson / Special to Law.com

 

The volume of e-discovery and its costs continue to rise for corporations, law firms and even solo attorneys. This phenomena has triggered a plethora of articles on the pitfalls and potential problems in EDD for the uninitiated or unaware. Frequently missing from the discussion, however, is practical experience and analysis from the trenches. This article addresses key EDD issues and pitfalls in a particular case involving 44 million pages of electronic records and a jury verdict of approximately $570 million, with a focus on the consequences of retaining too much electronic information and ways to solve problems that plague large companies in e-discovery.

JUST THE FACTS

Jeffer, Mangels, Butler & Mitchell represented Gary Michelson, M.D., a spine surgeon and prolific inventor, with hundreds of patents and patent applications worldwide, primarily in the field of spinal fixation and surgical implants, instruments and methods. Our adversary, Medtronic Sofamor Danek Inc., a subsidiary of Medtronic Inc., manufactures and markets medical devices used to treat spinal conditions. In May 2001, Medtronic sued Dr. Michelson, alleging that he had breached certain contracts from 1994 that Medtronic claimed gave it rights to virtually everything Dr. Michelson invented in the field, even new inventions conceived after the 1994 contracts. Dr. Michelson counterclaimed that Medtronic wrongfully claimed rights to more than it was entitled to under the contracts, infringed certain patents on inventions not covered by the contracts and breached the contracts in a variety of ways, including failing to pay royalties and failing to provide proper patent marking and name attribution on the products and literature that incorporated the Michelson technology.

KEY EDD ISSUES

Discovery was extensive. We virtually reviewed 44 million pages of e-data. We served 10 sets of document requests and thousands of requests for admission, and, in all, there were nearly 70 depositions taken in the case. Medtronic produced more than 2 million pages of paper documents and over 500 gigabytes of electronic data — but not without a fight. There were dozens of discovery disputes and motions, particularly with respect to e-discovery. We met and conferred for months regarding the scope of search terms, the form of production and who would bear the cost of review and production. Ultimately, we filed a motion to compel and obtained a ruling from the magistrate judge on May 13, 2003. Medtronic Sofamor Danek Inc. v. Michelson, 229 F.R.D. 550, 56 Fed.R.Serv.3d 259 (W.D. Tenn. 2004).

The magistrate judge’s May 13 order dealt with the burden of EDD in two principal ways. First, she reduced the number of backup tapes Medtronic was to produce from approximately 996 down to around 124, for which she had provided a flat fee estimate of almost $5,000 per tape. These were the year-end backups for 1997 through 2002, which was the most critical period in the case. Second, the magistrate judge allocated to Dr. Michelson 40 percent of the costs of the restoration, search and de-duplication of the backup tape data prior to our inspection of it. All other costs were borne by Medtronic, including all costs of producing in electronic form data harvested from individual users as opposed to backup tapes, all costs of producing the backup tape data in electronic form during the production phase, i.e., after inspection and all costs of conducting electronic privilege searches and attorney reviews of the produced materials for privilege and relevance.

THE SEARCH IS ON

Under the May 13 Order, the production occurred in two rolling phases — an inspection phase followed by a production phase. Because the inspection phase permitted us to look at the documents before Medtronic had done a comprehensive review, the Special Master set up some strict security measures. First, we were not allowed to download or copy any of the data — we could only review and search it online and select files for production. Second, we were not allowed to load the data onto our own network, since this could lead to unrestricted access. Instead, we had to build a secure, independent network server and dedicated workstations in a secure conference room in our office. This setup included a server with a transparent server housing and a series of workstations with black flat screens, all lined up along one side of a large conference table. We nicknamed the setup “Death Star.”

Third, the Special Master hired a data security company as neutrals to deliver and supervise the inspection of Medtronic’s data. Whenever the neutral left the Death Star, the hard drive had to be removed from the server and locked in a safe in the conference room until he returned.

Because we needed to review 44 million pages of data in less than six months, we had to find a way to complete a thorough and comprehensive review in a short amount of time — without using hundreds of contract attorneys who knew nothing about the case. We decided to assemble a group of 10 lawyers at our firm (and some who had left our firm but were willing to work on a contract basis) to review the documents. We assigned each member of the review team specific issues in the case and had weekly meetings to make sure that there was routine exchange of information and that all members of the litigation team were kept up to speed on critical issues and documents. Finally, we used Attenex Patterns E-Discovery Software that enabled reviewers to group documents together using conceptual search strategies.

The “Death Star” process uncovered critical evidence. From emails to spreadsheets, we were able to make our case with Medtronic’s own records, showing a knowing pattern of contract breaches and patent infringement. Over 100 of the trial exhibits came directly from Medtronic’s electronic production.

After three years of litigation and shortly before trial, the court dismissed Medtronic’s affirmative claims (totaling approximately $800 million) and granted our motion to reverse the order of proof, allowing Dr. Michelson to present his case first. Following a trial that spanned over four months, the jury awarded Dr. Michelson approximately $170 million in compensatory damages and $400 million in punitive damages.

PREVENTING THE EDD DISASTER

Medtronic estimated at one point during the litigation that the EDD processing and review would cost approximately $16 million to $22 million dollars — all to find, retrieve and review evidence that was helpful to our side. Medtronic’s problems stemmed from the sheer volume of data that it retained, including vast amounts of email stored on backup tape. How to avoid the problem? Don’t keep so much electronic data.

As technology advances, there are more and more tools available to manage electronic data, from enterprise content management solutions to email archiving software. But even with these solutions in place, the proper categorization of documents as records is an overlooked process.

With paper, most companies have policies and procedures in place that allow them to categorize documents as records of the company and store them under a document retention policy — other, temporary records are routinely discarded. With electronic information, there is little guidance on identifying records from among various electronic file formats, e.g., spreadsheets, databases and email. Hence, companies and employees struggle to designate records as documents and err on the side of keeping too much.

Although training and educating employees on the proper management of electronic records is critical, there are also email tools that can be used to designate certain messages as records. Tools such as RPost allows users to send registered email messages (similar to certified mail) with an electronic receipt verifying delivery, message content and official time sent and received. RPost provides an easy way for users to differentiate between email that should be treated as a record and email that should be discarded, while providing the sender with complete email accountability and protection from subsequent challenges. Such an approach provides evidentiary searches as well. Indeed, from the perspective of a mediator, arbitrator or judicial officer, one looks first at the evidentiary value of what is submitted to gauge its trustworthiness. Evidential weight is about reducing uncertainty surrounding the evidence. The party with the greater evidential weight will win in most cases, or at least mitigate its liability.

EDD is a growing strain on companies, law firms and solo attorneys. Better electronic record management is critical to keeping costs under control — and all companies should remember to “take out the trash.” If a company does not need the ESI for business, regulatory or litigation reasons, it should be discarded.

Stanley M. Gibson is a partner at Jeffer, Mangels, Butler & Mitchell and an experienced trial lawyer, focusing on high-stakes cases involving complex technology. As part of his practice, Gibson concentrates on the intricacies of document retention in the electronic age, from counseling and advising clients on best practices for records retention, preserving and retrieving e-documents efficiently and cost effectively to the mechanics of conducting EDD through the litigation process and trial.

Postini Networkworld

RPost’sRegistered Email service offered by Postini.ByCara Garretson / Network World

RPost on Monday announced its email registering service will be integrated with Postini’s messaging security hosted service.

As per the agreement, Postini’s 35,000 customer sites can immediately take advantage of RPost’s proof-of-delivery service as part of Postini’s collection of service offerings, according to RPost officials. RPost provides users with proof of an email’s content, receipt, and delivery date, which holds up as admissible evidence in court, officials say.

Sending a message with RPost’s Registered Email service is much like sending registered mail, offering proof that an email was sent, when it was sent, who the recipient was, and what the original content of the email was. In June, RPost added encryption, PDF conversion, data-leak protection and the ability to generate electronic contracts to the service.

Postini customers can take advantage of the RPost option by typing “(R)” in the email subject line, triggering the service to register the message. Senders can choose to mark the outbound message as registered or not.

The message is then relayed from Postini’s servers to RPost’s servers, where a copy is sent both to the sender’s receipt file that’s automatically created in the in-box as well as to the recipient. The service records the server-to-server dialog to prove the intended person received the message, and any subsequent messages that are forwarded or replied to, and associates that data with the original receipt.

For Postini customers the first 10 messages sent using RPost are free. Beyond that, the cost is 59 cents per message.

Last month Google announced plans to acquire Postini for $625 million.

American City

Proof of Delivery.

By Frank Maguire

 

Local government officials and employees now are generally comfortable using email to send important information andcontracts. However, many people do not realize the risks of sending messages with standard email systems that offer virtually no delivery proof or message protection. 

Click here to see full article on American City & County website.

 

Computerworld3

Firms Turning to Registered Email for Protection.

By Brian Fonseca

A new authentication technology is emerging as a potential aid in corporate efforts to establish email verification processes.

Similar to its paper-based counterpart, registered email provides certification that a message was sent and received. It also certifies who sent the message and when.

When the option is activated, a self-contained receipt is electronically delivered to the sender, said Zafar Khan, CEO of Los Angeles-based RPost Inc., a maker of the technology.

Hector FloresHector Flores

San Diego-based Quality Assurance International Inc. has used the RPost software for more than two years to ensure compliance with U.S. Department of Agriculture standards, said Hector Flores, an IT administrator at the company.

Quality Assurance, whose clients include restaurants, food producers and retailers, certifies that organic food meets federal standards.

“It minimizes our need to resort to legal counsel,” said Flores. “In a few cases, we’ve had clients question us about receiving communications. When we ask them if they want to see a record, they get back to us shortly and say they found the email.”

Flores said that 90% of Quality Assurance’s email documents travel through the RPost system. Next month, RPost will unveil a new managed service called Transactional Email Archival.

Brian Babineau, an analyst at Enterprise Strategy Group, said the software’s upside may be limited because the sender still ultimately decides whether to activate the registered format.

“I may be in a questionable conversation, so there’s an unlikely chance I’ll use that in registered verification,” said Babineau. “If people wanted do mess around and do bad things, technology may not stop them.”

ePostal Pitney Bowes

 

This Week’s Top Story:
Pitney Bowes To Resell RPost

Pitney Bowes is going into the registered email business with RPost. The two have cut a global alliance. Pitney describes RPost as a leader in managed outbound messaging with its flagship Registered Email services.

Under the terms of their agreement, Pitney Bowes will offer RPost Registered Email services to its mailstream customers. Pitney says that by adding RPost services it can provide its customers with a “full set of high-value outbound messaging tools for client records management, compliance, e-discovery, paper reduction and cost-reduction initiatives.” RPost Registered Email messages provide email senders with verifiable proof-of-message delivery, content and timestamp for emails sent to any Internet address.

Pitney says that information-intensive markets, such as legal services, are challenged with managing thousands of records and producing information on-demand, faster and more cost- effectively than ever before.

The Radicati Group, a market research firm specialized in the computer and telecommunications industry, estimates that the average business user sends and receives about 170 email mes- sages a day. Highly sensitive business is conducted via email, with discoverable data scattered across an organization, on mail servers, desktops and mobile devices.

Pitney says RPost’s service will let Pitney Bowes customers streamline the process of managing and retrieving critical business communications, with an easy-to-use, cost-effective solution.

“RPost offers a full set of outbound messaging services as a pay-as-you-go offering, which can remove messaging security from the IT budget and put it into the mailstream budget where it is a direct cost savings vis-à-vis all traditional means of deliv- ery,” said Dave Hutchinson, president of Pitney Bowes Legal Solutions.

“With RPost, Pitney Bowes can now tie outbound electronic messaging to our customers’ mailstream accounts, which fund postal activities as well as other mailstream services and sup- plies, enabling business users to send Registered Email mes- sages simply by debiting the cost of a postage stamp from their Pitney Bowes postage meter account.”

Pitney Bowes and RPost have bundled the cost of email delivery proof, timestamping, encrypting, PDF conversion, infor- mation leak prevention, e-contracting, and e-signing into one flat per unit price – about the cost of a postage stamp.

RPost outbound messaging services can be used from any desktop, laptop or handheld PC, offering Pitney Bowes cus- tomers a flexible and convenient platform for managing elec- tronic records in the course of complying with e-discovery rules. Pitney says that “unlike traditional email applications that are unable to verify the content of email messages, RPost Registered Email users have verifiable evidence of precisely what email content and attachments were sent and received, by whom and when.

According to RPost CEO Zafar Khan, “Registered Email ser- vices are the missing link to managing the electronic mailstream that not only reduce litigation risk, but also save money other- wise spent on storage, email records management, and elec- tronic discovery requests. Now, with one click of the mouse, Pitney Bowes customers can send a message via Registered E- mail service, debit the cost from their mailstream budget, and retain a detailed electronic trail of the message from sender to receiver. They will instantly gain greater accountability and pro- tection for their communications.”

RPost Registered Email services include more than 10 message protection options integrated into one platform. RPost is supposed to close the delivery gap in electronic communications that may result when unprotected email messages are disputed with respect to content or delivery status. Unlike alternative mes- saging approaches, RPost services are simple to install, fully integrated, and require no recipient action or software.

Storage ITworld

Storage Tip:Register your email for legal proof.By David Hill,Mesabi Group

 

What seems to be the problem? One of the biggest targets for e-discovery is email. When you search your email archive you should be able to retrieve all internal email that was sent and received. But what about external email, which is all the email that goes to or comes from outside your enterprise – partners, competitors, customers/clients, or any person/organization outside your own? Yes, you should have all the relevant email that was sent from the outside and also that which was sent by someone in your enterprise to someone outside your enterprise. But can you prove that what was sent to someone outside the organization was also received by that someone? And therein lays the rub. If you cannot prove that someone outside your organization actually got an email, you do not have legal proof of receipt. And that can be a problem.

What do you need to know? A company called RPost illustrates a solution to the problem. RPost has the ability to register email. (As an industry analyst, RPost recently gave me a briefing on the Registered Email service.) RPost provides managed outbound messaging services that include software (an add-in to Outlook, Lotus, or Groupwise that allows you to send Registered Email messages) and service (an Internet-based server intermediary through which Registered Email messages are forwarded and delivery services verified back to you).

A Registered Email message must ensure three things: proof of delivery, proof of content, and proof of time. The first is proof of delivery. A Registered Email management server receives the Registered Email from a sender and sends it to the server that is responsible for the email of the receiver. The management server conducts a dialogue with the receiver’s email server to confirm receipt by the email server. When the management server receives confirmation of a successful delivery, analyzes the transaction meta-data, then it sends a Registered Receipt email back to the sender. That is an evidentiary record.

Note that the receiver’s email server, in effect, provides a “signature” that the email “letter” was delivered so it serves the same function as a signature for registered physical mail or a FedEx package. That does not prove that the receiver actually opened the email or read and understood it, even if opened. But you don’t have to do that for proof of delivery. The “signature” is good enough just as it would be for a physical mail or FedEx delivery.

But a Registered Email message has a second capability that neither a regular letter nor FedEx package can have. That is proof of content. You can prove that the email “package” which includes attachments contains certain information. And that is very powerful in establishing proof.

The final essential capability is proof of time. You have to bind the time the email was sent, and more importantly, precisely when it was received, to the content. And that is also what a Registered Email management server can do for you.

Now you have to have all three capabilities — proof of delivery, proof of content, and proof of time — to establish verifiable proof. You have not only just tracking or delivery confirmation information, but also verification of the content and time of sending and receiving of the email. You are now in good shape in enabling your organization to have the necessary evidence should you have to go to a court of law – evidence that will ensure that your email records are not only properly produced for discovery, but more importantly, admissible as evidence.

RPost charges for the service as if you were buying postage stamps. (Note that Pitney Bowes is one of its distributors so RPost’s purchase model is consistent with the general concept of virtual stamps.) RPost also provides accounting reports, such as monthly email usage reports on each user for cost allocation and management purposes.

What can you do about it? Certain types of organizations (such as trading firms or law offices) may want to register all emails (or at least all emails that meet certain criteria). Other organizations, such as industrial firms, may have to look into what specific categories of emails (such as those relating to purchase orders or contracts) would require the Registered Email service protection, rather than applying Registered Email services across the board.

The challenge is likely to be how to clearly identify all the emails that should be transmitted with the Registered Email service and put in place the proper processes and procedures to ensure that the proper people follow them. Organizations have to anticipate the consequences of what will happen if an outside party claims not to have received an email. Even if that happens rarely (only one out of many thousands of emails is a problem), the consequences might be sufficient enough to justify the RPost Registered Email service. You don’t necessarily need to register all emails; you only need to register those that meet certain criteria. And since you can pay-as-you-go (like buying books of stamps), the investment should be manageable. At the very least, RPost Registered Email services are something that you might want to consider to have available for when you need it – just as you would have a book of postage stamps in your desk drawer.

David Hill is the founder and principal at the Mesabi Group. The Mesabi Group is an industry analyst firm that focuses on networked storage and storage management. The second edition of the Mesabi Group report “Data Protection: Adapting to the Sea Change” is now available. Hill was VP of Storage Research and founded the Storage & Storage Management practice at Aberdeen Group, leading quantitative and qualitative market research. He directed data centers at Data General, introducing new analytical tools and business systems. He handled strategic marketing, competitive analysis, sales force planning, and market forecasting at a well-known storage vendor. He has an advanced degree from MIT’s Sloan School. He can be reached at davidhill@mesabigro up.com. Please visit the Mesabi Group Web site at www.mesabigroup.com.

Network World

RPost makessure your emails are delivered. RPost –like registered postal mail for email.

By MichaelOsterman, Network World

Archiving is a critically important technology helping organizations to mitigate risk during legal actions, regulatory audits and other instances in which a record of business communications via email or instant messaging is required. However, an archiving system generally cannot demonstrate that the recipient of an email sent outside the company actually received the message.

RPost has developed technology that basically functions like registered postal mail, but with additional capabilities. Using RPost, a sender can verify that an email was sent, provide proof of the content that was sent and prove when a document was received. These capabilities are far better than conventional tools that request a receipt from the recipient, since a recipient can opt not to provide this receipt when requested to do so. Further, because RPost’s system can provide proof of the actual content that was delivered and its time of delivery, senders are protected against potential changes to received emails. This capability was made all the more important by a May 2007 ruling in the case of Lorraine vs. Markel that, among other things, underscored the importance of authenticating information presented to the court.

RPost’s customers include a variety of law firms, professional services organizations, the U.S. Government Accountability Office, the World Intellectual Property Organization and others. Use of the technology among people who are enabled to use it varies widely, with heavy users employing it between 50 and 80 times per month. Sending an email using RPost’s technology varies from 79 cents per email for small users down to 39 cents per email for enterprise-level customers.

eContracting

RPost® Introduces On-Demand eContracting as Part of Outbound Messaging Services

Registered Email Service Upgrade Also ProvidesOptional Encryption for Secure Email

Los Angeles, June 26, 2007 – RPost®, the leader in managed outbound messaging, today announced an upgrade to its flagship Registered Email® service. The new release features an eContracting capability that enables email senders to execute custom contracts via email with the assurance of an electronic audit trail that records the transaction. RPost eContracting records the email recipient’s agreement to contract terms at the click of a single button within the primary message interface, empowering computer users to leverage the convenience and efficiency of email for transactions that have consequence.

Other enhancements to RPost Registered Email service version 5.0 include optional email encryption for compliance and security, a new meta data scrubbing tool that reduces potential exposure of hidden information within Microsoft Office attachments, and the ability to Zip compress attachments at the click of a button. This release builds on RPost’s outbound messaging services that allow users to send critical email messages and electronic documents with verifiable proof of delivery. RPost email users are returned legally valid evidence of precisely what email content and attachments were sent and received, by whom and when.

“As exemplified by our new release, RPost has worked diligently to provide the most robust outbound messaging services available today in a pay-as-you-go offering that is simple to use and complements any existing email application,” said Zafar Khan, CEO of RPost. “We’re proud to offer sophisticated new capabilities such as eContacting that records agreement between and provides both parties with verifiable proof of content, time and terms agreed upon. RPost’s mission is to deliver innovative, cost-effective services that allow computer users to derive more value from their email applications, while minimizing the liability associated with electronic messages.”

New Outbound Messaging Features

While email is used widely across corporate America, most professionals still print contracts, sign them manually and ship them via express delivery. With RPost, businesses can save time and money, and minimize paper waste by using email for even the most significant communications.

RPost Registered Email services version 5.0 includes the following new features that are seamlessly integrated for efficiency and ease-of-use:

  • eContracting—Integrated into the primary Registered Email message interface, email senders simply check the eContracting box to receive an audit trail of the message recipient’s agreement to contract terms. Both parties receive a Registered Receipt as the verifiable record of agreement, and the recipient does not need any special software.
  • Optional Encryption—Provides email senders with the option to send a Registered
    Email message as an end-to-end encrypted message for added security, while retaining the capability of proving delivery, time, and message content. Email recipients will be required to insert a password to retrieve the message.
  • Optional Meta Data Cleaning—Avoid embarrassment and the potential legal pitfalls surrounding the unintended disclosure of information by using this new feature to scrub meta data in a Microsoft Office file attachment to reduce potential exposure to hidden information saved in the file.
  • Electronically Sign Email & Attachments —This feature allows the sender to electronically sign and time stamp an email. This reduces email phishing and hoaxes and makes it possible for the receiver, or any future recipient, to authenticate and verify the email author (the sender) and the original content (avoiding misrepresentation) without the need for PKI digital certificates.
  • Zip Compression—Simply check a box to compress large file attachments before sending.

At its core, RPost pay-as-you-go services include proof of email content, delivery and time-stamping; eContracting, and e-signing. Advanced services include encryption, PDF conversion and information leak protection, combined into one tool offered at a flat per email price, which is about the cost of a postage stamp. RPost services have been tested, accredited and are used daily by the U.S. federal government.

Unlike hardware or software solutions, RPost delivers on-demand services that save its customers money by eliminating the need for costly installation, maintenance and upgrades. In addition, RPost customers can use standard web browsers to manage its service offerings.

Media Contacts: Jill Reed or Michael Kellner, Schwartz Communications, Inc.

(415) 512-0770, rpost@schwartz-pr.com

Pitney Bowes

Pitney Bowes and RPost Ink Global Deal

Global Mailstream Leader to Resell RPost Outbound Email Messaging Services for Records Management and E-discovery Initiatives

Los Angeles, June 26, 2007 – Pitney Bowes (NYSE: PBI) and RPost®, the leader in managed outbound messaging with its flagship Registered Email® services, today announced that they have entered into a global alliance. Under terms of the agreement, Pitney Bowes will offer RPost Registered Email services to its mailstream customers.

By adding RPost services, Pitney Bowes can now provide its customers with a full set of high-value outbound messaging tools for client records management, compliance, e-discovery, paper reduction and cost reduction initiatives. RPost Registered Email messages provide email senders with verifiable proof of message delivery, content and time stamp for emails sent to any Internet address.

Information-intensive markets, such as legal services, are challenged with managing thousands of records and producing information on demand, faster and more cost-effectively than ever before. The Radicati Group, a leading market research firm in the computer and telecommunications industry, estimates that the average business user sends and receives about 170 email messages per day. Highly sensitive business is conducted via email, with discoverable data scattered across an organization, on mail servers, desktops and mobile devices. The RPost service will enable Pitney Bowes customers to streamline the process of managing and retrieving critical business communications, with an easy-to-use, cost-effective solution.

“RPost offers a full set of outbound messaging services as a pay-as-you-go offering, which can remove messaging security from the IT budget and put it into the mailstream budget where it is a direct cost savings vis-à-vis all traditional means of delivery,” said Dave Hutchinson, president, Pitney Bowes Legal Solutions. “With RPost, Pitney Bowes can now tie outbound electronic messaging to our customers’ mailstream accounts, which fund postal activities as well as other mailstream services and supplies, enabling business users to send Registered Email messages simply by debiting the cost of a postage stamp from their Pitney Bowes postage meter account.”

Pitney Bowes and RPost have bundled the cost of email delivery proof, time stamping, encrypting, PDF conversion, information leak prevention, e-Contracting, and e-signing into one flat per unit price – about the cost of a postage stamp. RPost outbound messaging services can be used from every desktop, laptop or handheld PC, offering Pitney Bowes customers a flexible and convenient platform for managing electronic records in the course of complying with e-discovery rules. Unlike traditional email applications that are unable to verify the content of email messages, RPost Registered Email users have verifiable evidence of precisely what email content and attachments were sent and received, by whom and when.

“Registered Email services are the missing link to managing the electronic mailstream that not only reduce litigation risk, but also save money otherwise spent on storage, email records management, and electronic discovery requests,” says Zafar Khan, CEO of RPost. “Now, with one click of the mouse, Pitney Bowes customers can send a message via Registered Email service, debit the cost from their mailstream budget, and retain a detailed electronic trail of the message from sender to receiver. They will instantly gain greater accountability and protection for their communications.”

RPost’s Registered Email services include more than ten message protection options, integrated into one platform. RPost closes the delivery gap in electronic communications that may result when unprotected email messages are disputed with respect to content or delivery status. Unlike alternative messaging approaches, RPost services are simple to install, fully integrated, and require no recipient action or software.

About Pitney Bowes Inc.

Pitney Bowes is a mailstream technology company that helps organizations manage the flow of information, mail, documents and packages. Our 35,000 employees deliver technology, service and innovation to more than two million customers worldwide. The company was founded in 1920 and annual revenues now total $5.8 billion. More information is available at www.pb.com.

Media Contacts:

Jill Reed or Michael Kellner, Schwartz Communications, Inc.

(415) 512-0770, rpost@schwartz-pr.com

 

Colette Cote, Pitney Bowes

(203) 352-6132, colette.cote@pb.com