07 Dec 2018

Not All TLS is Created Equal

Security Image

Many, many software service sales professionals throw around security phrases to make cyber security sound simple. Today, as technologies advance and threats get ever more sophisticated, encrypting email for privacy compliance is not getting simpler. The devil (hacker) is in the details. Here, we will try to (in a simple manner) decipher a commonly referred to catch all for security, TLS, and explain why the details are important. “Not all TLS is... Read more...

Security Image
02 Mar 2018

“Fake Email” leads to “Fake News” claim

Author:

In our recent Tech Essentials edition, about the “million-dollar email,” delivery proof was at question. The recent events highlighted below emphasize the additional importance of being able to easily prove the content of your sent email. As you will read, it is very easy for a recipient to modify an email with a few mouse strokes, print to PDF, forward the modified copies, and suddenly you, the sender, are on the defensive… trying to prove... Read more...

09 Feb 2018

The Thrill of a Live Experience

Author: Tags:

Why do humans prefer live events vs. recorded ones, even though recorded, tape delayed or on-demand events provide the same sensory experience? The 2018 Winter Olympics have begun and even though it is happening on the other side of the world in Pyeongchang, South Korea, (17 hours ahead PST), NBC will be doing its coverage live this year instead of on tape delay. The ratings for the 2016 Rio Summer Games were down by double digits as the complaints... Read more...

16 Nov 2017

The Certified Mail Envelope Was Empty

Author:

You show up in court with a US Certified Mail “Green Card” delivery receipt, evidence that supposedly proves you delivered a timely notice. The other party simply stands up and says quizzically, “Sure we got the certified letter, but no one in our office could figure out why we were sent an empty envelope!” And of course, there’s no proof of what was or wasn’t inside the envelope. Did the mail room attendant or administrator forget to... Read more...

02 Nov 2017

Should you Trust your Fax?

Author:

Habits are often hard to break. Some professional offices, particularly in the health care sector, when there is a need to send something private, send by fax. Their belief is, if they send by fax, the transmission is secure and private (HIPAA compliant). While they may have maintained this way of communicating out of habit or by policy, the environment in which they are communicating has changed. No longer, at the receiving end, are people receiving... Read more...

15 Jun 2017

You’re Making Your Clients Nervous with Weblinks

Why are you emailing your clients weblinks to documents? They’re not supposed to click on unknown links. It’s making them nervous. Even if you’re using popular apps like dropbox to share files, you can’t be sure your client will trust the link. Nor should they. They might think it’s a phishing scheme. If you’re using a link retrieval system to “prove” that documents were received by your clients for compliance reasons, you may want... Read more...

15 Jun 2017

Prove it!

How can you prove what really happened behind closed doors? Can we ever know what happened in a meeting behind closed doors, with no recording devices and no third party witnesses? Probably not. Is email a clearer way to communicate a complex message? Not always…. Have you ever been in a situation where an email vanishes? Has your recipient ever claimed not to have received your message, a contract, even your invoice? When an email gets lost... Read more...

20 Apr 2017

United Airlines and David Beckham — When Emails Leak

What do United Airlines and footballer David Beckham have in common? Disastrous leaked emails. In these recent cases, the leaked emails appear to be legitimate, though Beckham claims some of the leaked emails were “doctored.” But how do we know that leaked email messages discussed in news stories and tabloid columns are actually authentic?   United Airlines’ PR Nightmare   United Airlines’ CEO Oscar Munoz appears to have dug himself... Read more...

12 Jan 2017

Tech Trends to Expect in 2017 – Part 2 of 3

Author: Tags:

Each year, technological advancements make our lives easier, more productive, and more enjoyable. Last week, we made the first of three weekly predictions on technology trends we think will manifest in 2017. Here’s our second prediction:    Prediction 2: Balance Tips Towards Convenience and Away from Privacy We often struggle when choosing between the convenience offered by new technologies for work and play and the need for privacy. But RPost... Read more...

11 Jan 2017

Tech Trends to Expect in 2017 – Part 1 of 3

Each year, technological advancements make our lives easier, more productive, and more enjoyable. Over the next three weeks, we will present three predictions regarding major technology trends we believe 2017 has in store. Prediction 1: While innovation in new, futuristic technologies will surge, mainstream applications for these technologies will remain just out of reach. In 2016, we heard a lot about “cool tech” on the cusp of large scale commercialization.... Read more...