15 Jun 2017

Prove it!

How can you prove what really happened behind closed doors? Can we ever know what happened in a meeting behind closed doors, with no recording devices and no third party witnesses? Probably not. Is email a clearer way to communicate a complex message? Not always…. Have you ever been in a situation where an email vanishes? Has your recipient ever claimed not to have received your message, a contract, even your invoice? When an email gets lost... Read more...

15 Jun 2017

Pentagon Emails Used in Spoofing Scam

The Pentagon is the latest victim of an email spoofing campaign. Pentagon colleagues, partners and vendors are receiving fake emails that appear to be coming from Defense Security Service (DSS) employees. Cyber criminals are most likely trying to hack into company servers and then find a backdoor into the Pentagon server itself. source Most business owners don’t know how easy it is to send a fake email that appears to come from a colleague, vendor... Read more...

06 Oct 2016

Claim Denied Due to Missing Email

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At Frankel Insurance, staff sent an email to bind additional commercial property to an existing policy. Later, a claim was submitted to the insurance carrier, and the carrier denied having a record of the additional property having been added to the policy. Who said what when is often the core of many business disputes. With email notices, it is often not who sent what when, but rather, who sent what, when was it received, and what did it say? In... Read more...

24 Mar 2016

Understanding Common Misconceptions about Email Delivery (Part 3)

In the final part of our three part series on common misconceptions about email delivery, we’ll discuss a type of system that many attorneys use and believe can prove fact of e-delivery. Some attorneys send (or advise clients to send) disclosure documents using a link-retrieval system. The recipient receives a link to download the document. A record of the delivery of the disclosure document generally would protect the sender in certain future disputes... Read more...

10 Mar 2016

“Who Said What When” is at the Centre of Most Disputes

Most would agree that “who said what when” is at the centre of most disputes. In today’s email-centric world, many turn to their “Sent Folder” or “Inbox” to demonstrate who said what when. They may forward these emails to the people with whom they are in dispute, or may print the email to serve as their record. Before relying on this simple text record, it is essential to consider how it will stand up to scrutiny if its content authenticity,... Read more...

10 Mar 2016

Understanding Common Misconceptions about Email Delivery (Part 1)

Have you, your staff, or a client ever sent an important email that the recipient claimed he or she did not receive? Over the next three weeks, Tech Essentials will explore common misconceptions about email delivery that will prepare you in case delivery of your (or a client’s) time-dependent email is disputed. Let’s get started with a few pervasive misconceptions. 1. I did not get a bounce notice, so I know my email got there. This is a false... Read more...

29 Feb 2016

QUIZ: How do you Know Your Email Was Delivered?

We all send emails — some trivial and others that are incredibly important or time sensitive. For the important email messages, how do you know – and prove – that your email was delivered? Take this short quiz to see whether you truly understand how email delivery works. Take the Quiz! Question 1: I did not get a bounce notice, so I know my email got there. True/False Question 2: I copied (cc’d or bcc’d) myself and got the copy... Read more...

06 Jan 2014

Blemain Group to use RPost services for its mortgage lending operation

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Specialist lender Blemain Group has agreed to use RPost email services to deliver key documents speedily, securely and with proof of delivery and content delivered.This follows a successful three month trial with RPost Registered Email service, which allows you to send correspondence and documents securely by email, in a tamper-proof form. The service provides legal proof of sending, content and time delivered, which means there is legally-admissible... Read more...

13 Nov 2013

How to Prove Message Delivery & Content From Salesforce.com (or any CRM)

An important trend for companies today is use of web-based messaging and CRM platforms such as Salesforce.com to manage, track and/or secure outbound correspondence. While some of these platforms let you send attached documents with your message, most (including Salesforce.com) do not save copies of attachments in the sent record stored in the web-based system. The only way to maintain proof of content for messages sent on these platforms is to send... Read more...

11 Jun 2013

Several Colombian Government Agencies now use RPost’s Registered Email services as a Postal Service

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RPost services are now used by more than 70 departments and agencies of the Colombian government, including 10 of the 12 government regulators, the military, and courts. These agencies, along with more than 100 private sector enterprise companies including insurance and telecom operators, have now sent nearly 1 million messages using RPost’s locally branded Colombia Post service entitled CertiMail (short for Certified Email delivery proof).... Read more...