15 Jun 2017

You’re Making Your Clients Nervous with Weblinks

Why are you emailing your clients weblinks to documents? They’re not supposed to click on unknown links. It’s making them nervous. Even if you’re using popular apps like dropbox to share files, you can’t be sure your client will trust the link. Nor should they. They might think it’s a phishing scheme. If you’re using a link retrieval system to “prove” that documents were received by your clients for compliance reasons, you may want... Read more...

20 Apr 2017

United Airlines and David Beckham — When Emails Leak

What do United Airlines and footballer David Beckham have in common? Disastrous leaked emails. In these recent cases, the leaked emails appear to be legitimate, though Beckham claims some of the leaked emails were “doctored.” But how do we know that leaked email messages discussed in news stories and tabloid columns are actually authentic?   United Airlines’ PR Nightmare   United Airlines’ CEO Oscar Munoz appears to have dug himself... Read more...