15 Jun 2017

Prove it!

How can you prove what really happened behind closed doors? Can we ever know what happened in a meeting behind closed doors, with no recording devices and no third party witnesses? Probably not. Is email a clearer way to communicate a complex message? Not always…. Have you ever been in a situation where an email vanishes? Has your recipient ever claimed not to have received your message, a contract, even your invoice? When an email gets lost... Read more...

24 Mar 2016

Understanding Common Misconceptions about Email Delivery (Part 3)

In the final part of our three part series on common misconceptions about email delivery, we’ll discuss a type of system that many attorneys use and believe can prove fact of e-delivery. Some attorneys send (or advise clients to send) disclosure documents using a link-retrieval system. The recipient receives a link to download the document. A record of the delivery of the disclosure document generally would protect the sender in certain future disputes... Read more...

15 Mar 2016

Understanding Common Misconceptions about Email Delivery (Part 2)

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Most disputes center on who said what to whom and when. When an email gets lost without the sender being aware, the entire conversation or negotiation can derail, and there can be serious financial and/or reputational damage as a consequence. Have you ever been in a situation where an email vanishes? Part 2 of “Common Misconceptions about Email Delivery” prepares you in case delivery of your (or a client’s) time-dependent email is disputed.... Read more...

10 Mar 2016

“Who Said What When” is at the Centre of Most Disputes

Most would agree that “who said what when” is at the centre of most disputes. In today’s email-centric world, many turn to their “Sent Folder” or “Inbox” to demonstrate who said what when. They may forward these emails to the people with whom they are in dispute, or may print the email to serve as their record. Before relying on this simple text record, it is essential to consider how it will stand up to scrutiny if its content authenticity,... Read more...

10 Mar 2016

Understanding Common Misconceptions about Email Delivery (Part 1)

Have you, your staff, or a client ever sent an important email that the recipient claimed he or she did not receive? Over the next three weeks, Tech Essentials will explore common misconceptions about email delivery that will prepare you in case delivery of your (or a client’s) time-dependent email is disputed. Let’s get started with a few pervasive misconceptions. 1. I did not get a bounce notice, so I know my email got there. This is a false... Read more...

29 Feb 2016

QUIZ: How do you Know Your Email Was Delivered?

We all send emails — some trivial and others that are incredibly important or time sensitive. For the important email messages, how do you know – and prove – that your email was delivered? Take this short quiz to see whether you truly understand how email delivery works. Take the Quiz! Question 1: I did not get a bounce notice, so I know my email got there. True/False Question 2: I copied (cc’d or bcc’d) myself and got the copy... Read more...

14 Feb 2014

RPost Services Support Compliance with New FDA Guidelines on 21 CFR Part 11

The Food and Drug Administration (FDA) has published guidance for compliance with specific regulations in 21 CFR Part 11. This guidance is intended to describe the FDA’s current thinking regarding the scope and application of part 11 of Title 21 of the Code of Federal Regulations; Electronic Records; Electronic Signatures (21 CFR Part 11). RPost’s Registered Email® service supports compliance with 21 CFR Part 11 with regard to preserving... Read more...

27 Jan 2014

Amended Texas Rule Allows Lawyers to Serve Court Documents by Email

Lawyers who practice in Texas stand to save a lot of time and money starting this year. As of January 1, 2014, amendments to Texas rules TRCP 21a(a)(2) and TRAP 9.5(b) now permit service of court documents by email. The amended rules allow certain court documents, traditionally served by courier or certified first class postal mail, to be served by email. Examples of documents that can now be served electronically include discovery notices, dispute... Read more...

08 Nov 2013

Legal Analysis of RPost’s E-Signature Service in view of EU Directive on Electronic Signatures

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Recently, we were asked to discuss the RPost electronic signature service in view of “European Directive 1999/93/CE on electronic signatures,” a Directive aimed at creating common standards for legal recognition of electronic signatures within EU member states. “European Directive 1999/93/CE on electronic signatures” introduces several key requirements and definitions: the electronic signature, data in electronic form which... Read more...

30 May 2013

More than Data Encryption – The Overlooked HIPAA Benefits Unlock Permitted Cost Savings and Time Efficiencies

People often view HIPAA as a burden – heightened regulatory enforcement related to data protection and privacy. It is. However, most overlook the efficiencies that HIPAA permits. With the right email encryption services, you can now move personal, private and protected information to electronic delivery. This typically creates cost savings in itself as much of this information is transmitted by fax and expensive courier services. Most are aware... Read more...